How long do I have to pick up my parcel if I choose the Post Office as my pick-up location?
How do I pick up my order from the Australia Post Parcel Lockers?
How can I use an Australia Post Post Office or Parcel Locker as my delivery location?
Do you offer free shipping?
Do I have to pay more for shipping if my order is shipped in multiple parcels?
Can I get my delivery faster?
Can I change my delivery address?
Order Package Consolidation
How can I check my shipping status?
My order is being returned to the sender, what happens now?
I’ve only received part of my order.
Tropical Cyclone Alfred Delivery Update
I still haven't received my order, and it's past the estimated delivery date. Where is it?
My order has been delivered according to the tracking but I can't locate it, what do I do now?