Explore our Help Centre:
You can explore our Help Centre, packed with articles to help answer your questions quickly.
💬 Message with Tilly:
Ask your question to Tilly, our friendly messaging widget anytime. You'll find Tilly in the bottom right corner of our Help Centre, or in the top right corner of your account page in our app. If you can't find what you're looking for, our support agents are available to help via message during the below hours:
- Monday - Friday: 9am - 9pm AEDT
- Saturday: 9am - 5pm AEDT
- Sunday: Closed
📞 Call Us:
Prefer to speak to someone directly? Phone our Customer Experience team between 9am and 5pm AEDT from Monday to Friday.
- Australia: +61 2 8294 8828
- New Zealand: +64 800 461 244
Email Us:
You can also reach us via email.
What's our operating hours?