We aim to be available to you when you need us the most!
Our operating hours for our live channels are stated below.
We also have an extensive help centre with articles that can solve most of your enquiries.
Phone operating hours - not available on weekends and NSW public holidays:
- Monday - Friday: 8am - 5pm AEDT
Australia: 02 8294 8828
New Zealand: 0800 461 244
💬 Our standard operating hours on Live Chat are - not available on Christmas Day and New Year's Day:
- Monday - Friday: 8am - 9.30pm AEDT
- Saturday - Sunday: 9am - 9.30pm AEDT