There are 2 ways you can locate your return label:
- Head over to the ‘My Orders’ bar on your ICONIC account and select the order you had created a return with. Select ‘Download Label’.
- You can also locate your return label by checking your emails. When you create a return, we send you an email which confirms your return and allows you to download the return label by selecting ‘Download Return Label’.
New Zealand Pick-Ups
If you have requested a pick-up for your return, our Customer Service team will reach out with the booking details within 1-2 business days of you submitting your request to us.