An order may be returned to the sender due to the incorrect shipping address, a failed delivery attempt, or a missed collection from Australia Post or Parcelpoint by HUBBED location.
Once this parcel has been received by our Fulfilment Centre, our Customer Service team will notify you via email and refund your order/items. Alternatively, if your tracking is showing a Return To Sender scan, reach out to our Customer Service team by submitting a request below and they will fast-track the resolution for you!