It's super easy! Just download the latest version of the app, and on the checkout page for the items that are being shipped directly from our Fulfilment Centre, click on your Delivery or Pick-up Address and choose an Australia Post Office or locker. You’ll then be able to search for and select a pick-up location near you. Once your order is shipped, we'll send you the tracking details and let you know as soon as it’s ready for pick-up. Simple as that!
One thing to keep in mind is that it's not possible to transfer parcels waiting to be collected at a Post Office to your Parcel Locker, so it's important to choose the right option from the start!