Refunds are processed in different ways, depending on the status of your payment schedule, how much you have paid and if we’ve processed a full or partial refund.
Full refund
Once the refund is registered against your order, any remaining payments will be cancelled and the already paid amount will be refunded to the original payment method.
Partial refund
- If the partial refund is greater than the remaining balance of your order, the refund amount will be deducted from the outstanding balance and the difference will be credited to the original payment method.
- If the partial refund is less than the remaining balance of your order, the amount will be deducted from the outstanding balance and spread evenly across the remaining payments. You can view any updates to your payment plan by logging in.
How long do refunds take?
Your refund will be processed within 5-7 business days.
For more information about Klarna refunds please read their FAQs. To find this information you can click here.